Privacy Policy
This Privacy Policy describes how Bodylurevia collects, uses, discloses, stores, and otherwise processes personal information when you visit our website, make a purchase, communicate with us, or otherwise interact with our services.
Bodylurevia is operated by Hangzhou Yuyue Network Technology Co., Ltd.
Information We May Collect
Depending on how you interact with our store, we may collect information including:
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Name
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Email address
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Telephone number
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Billing address
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Shipping address
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Order information
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Transaction information
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Product selections
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Shopping activity
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Customer service communications
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Device and browser information
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IP address
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Website interaction and usage information
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Other information you voluntarily provide
Payment information may be processed by third-party payment providers used to facilitate transactions.
Customers should not send complete card numbers, CVV codes, online banking passwords, or similar sensitive authentication credentials through customer service email.
How We Use Personal Information
We may use or process personal information to:
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Process and fulfill orders
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Confirm transactions
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Provide shipping and tracking information
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Process returns and refunds
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Communicate regarding orders
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Provide customer support
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Maintain and improve our website and services
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Detect and prevent fraud or misuse
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Maintain business and transaction records
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Protect our legal rights
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Comply with applicable legal obligations
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Provide marketing communications where permitted by law and applicable preferences
Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to support:
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Essential website functionality
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Shopping-cart functionality
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Customer preferences
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Analytics
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Website performance measurement
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Advertising and marketing measurement where applicable
Your browser may allow you to block or delete cookies.
Disabling certain cookies may affect some website functionality.
Sharing Personal Information
We may share information with service providers where reasonably necessary to operate our business.
These providers may support:
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E-commerce infrastructure
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Website hosting
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Payment processing
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Order fulfillment
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Shipping and logistics
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Customer service
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Fraud prevention
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Analytics
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Marketing and advertising
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Technical services
We may also disclose information where reasonably necessary to comply with applicable laws, lawful requests, court orders, regulatory obligations, or to protect legal rights.
International Processing
Because Bodylurevia operates an online business and may use service providers located in different jurisdictions, personal information may be processed outside your country or region of residence.
Where required by applicable law, appropriate safeguards will be used.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:
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Order fulfillment
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Customer service
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Returns and refunds
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Accounting
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Fraud prevention
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Dispute resolution
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Legal and regulatory compliance
Retention periods may vary depending on the type of information and applicable legal requirements.
Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your jurisdiction, applicable privacy laws may provide rights concerning your personal information.
These may include rights to request:
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Access to certain personal information
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Correction of inaccurate information
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Deletion of certain information
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Information regarding certain processing activities
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Other controls provided by applicable law
Legal conditions, exceptions, and identity-verification requirements may apply.
To submit a privacy request, contact:
Marketing Communications
Where permitted by law, we may send marketing communications to customers who have provided the necessary consent or where another lawful basis applies.
You may unsubscribe from applicable promotional emails by using the unsubscribe mechanism included in those communications.
Transactional communications concerning orders, shipping, payments, returns, or customer support may still be sent where necessary.
Children's Privacy
Our online store is intended for general consumer shopping and is not designed to knowingly collect personal information directly from children contrary to applicable law.
Third-Party Services
Our website may contain integrations or links involving independent third-party services.
Those third parties may operate under their own privacy policies. Their independent privacy practices are not controlled by this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our operations, technology, services, or applicable legal requirements.
The current version published on our website will apply from its stated effective date.
Contact Information
For privacy-related questions or requests:
Brand: Bodylurevia
Legal Company Name: Hangzhou Yuyue Network Technology Co., Ltd.
Legal Representative: Chang Ziyu
Business Address:
Room 16740, Building 1
No. 16 Pingle Street
Changhe Subdistrict
Binjiang District
Hangzhou City, Zhejiang Province
Email: service@bodylurevia.com
Phone: +86 13794721298
Customer Service Hours: 8:00 AM–10:00 PM