Terms and Conditions
These Terms and Conditions apply to purchases made through Bodylurevia and form part of the agreement between you and the operator of our online store.
Bodylurevia is operated by Hangzhou Yuyue Network Technology Co., Ltd.
Please review these Terms and Conditions before placing an order.
1. Company Information
Brand: Bodylurevia
Website: bodylurevia.com
Legal Company Name: Hangzhou Yuyue Network Technology Co., Ltd.
Legal Representative: Chang Ziyu
Business Address:
Room 16740, Building 1
No. 16 Pingle Street
Changhe Subdistrict
Binjiang District
Hangzhou City, Zhejiang Province
Email: service@bodylurevia.com
Phone: +86 13794721298
2. Product Information
We make reasonable efforts to ensure product descriptions, specifications, photographs, prices, and other information are presented accurately.
Actual product colors and appearance may vary because of screen settings, photography, lighting, reasonable manufacturing variations, and other factors.
Customers should review the applicable product description before purchasing.
3. Product Availability
Products are subject to availability.
We may update, discontinue, replace, or modify products offered through our store.
If a product becomes unavailable after an order is placed, we may contact the customer regarding available options or cancel the affected portion of the order and issue an applicable refund.
4. Prices
Prices are displayed in the currency shown on our website or during checkout.
Prices and promotions may change periodically.
Price changes generally do not affect accepted orders except where correction is required because of a material error, applicable law, or an agreement with the customer.
5. Orders
Submitting an order does not necessarily constitute final acceptance.
We may decline or cancel orders where reasonably necessary, including situations involving:
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Product unavailability
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Suspected fraud or unauthorized transactions
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Material pricing or listing errors
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Invalid or incomplete customer information
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Shipping restrictions
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Legal or regulatory requirements
If an order is cancelled after payment has been collected, the applicable amount will be refunded.
6. Payment
Customers are responsible for providing accurate billing and payment information.
Available payment methods are displayed during checkout.
Payment transactions may be processed by independent payment service providers.
7. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
8. Delivery
After dispatch, estimated delivery generally takes 7–14 business days.
Delivery times are estimates and may be affected by carrier operations, customs, destination, weather, holidays, and circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
9. Returns
Eligible products may be requested for return within 90 days of delivery.
Return eligibility and procedures are governed by our Return Policy and applicable consumer protection laws.
10. Refunds
Approved refunds are generally processed by Bodylurevia within 3–7 business days after the applicable review has been completed.
Financial institutions may require additional time to post refunds.
11. Promotions
Promotional codes, discounts, bundles, free gifts, and other offers may be subject to specific terms displayed with the applicable promotion.
Unless otherwise stated, promotions may not necessarily be combined.
12. Order Cancellations
Customers should contact us as soon as possible if they need to cancel an order.
We will attempt to accommodate cancellation requests before fulfillment begins.
Cancellation cannot be guaranteed once fulfillment or shipment has started.
13. Intellectual Property
Branding, graphics, photographs, text, layouts, and other original materials appearing on our website may be protected by applicable intellectual property laws.
Unauthorized commercial reproduction or distribution is prohibited except where permitted by law.
14. Third-Party Services
Certain parts of our website or checkout experience may rely on independent third-party providers.
Third-party services may be subject to their own terms and policies.
15. Consumer Rights
Nothing in these Terms and Conditions is intended to exclude, restrict, or modify mandatory consumer rights that cannot legally be excluded.
16. Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes in our business, services, operations, or applicable requirements.
The version published on our website at the relevant time will apply.
17. Contact
Questions concerning these Terms and Conditions may be sent to:
Email: service@bodylurevia.com
Phone: +86 13794721298
Customer Service Hours: 8:00 AM–10:00 PM